A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College Zoo is offering families the opportunity to get into the festive spirit with festive, fun-filled, family day outs in December
November 8, 2022
Northumberland College staff and students volunteered at this year’s Kielder Marathon and helped ensure the event was a huge success.
November 3, 2022
A wallaby that caught the nation’s attention has been given a ‘forever home’ at Northumberland College Zoo.
October 31, 2022